Terms & Conditions

By using the Kayatri website, you fully agree to the following terms and conditions:

General Terms
  • Please read all product and service information carefully, including our FAQ and return policy before placing an order
  • This website is operated by Kayatri, located in Sikar, Rajasthan, India
  • While we try to deliver products exactly as described, we may sometimes need to deliver similar or alternative products due to circumstances beyond our control - this will not be considered a failed delivery
Delivery
  • We make every effort to meet delivery schedules provided when you place your order
  • Early or delayed deliveries, regardless of reason, do not entitle you to compensation or damages
  • We take care to deliver products to the correct person at the address listed on your order form, but we are not responsible for claims or damages related to delivery issues
Questions and Clarifications
  • If you have questions about these terms, please contact us by email and wait for a written response before using our services
Copyright and Ownership
  • This website is owned by Kayatri, Sikar, Rajasthan, India
  • No material from this website may be copied, reproduced, republished, transmitted, downloaded, or uploaded for commercial use without written permission from Kayatri
  • Violating this condition infringes on our copyright and proprietary rights
No Warranties
  • Products and services on this website are provided without warranties of any kind, expressed or implied
  • Kayatri does not guarantee that our website or services will be error-free, that defects will be corrected, or that our site or servers will be free of viruses or harmful components
Limitation of Liability
  • Under no circumstances will Kayatri be liable for data loss, lost profits, or any damages including indirect, special, incidental, or consequential damages resulting from use or inability to use our products or services
  • Our total liability for any damages or losses will not exceed the amount you paid for the specific product or service
Pricing and Ownership
  • All prices are FOB (Free On Board)
  • Shipping charges, delivery fees, and packaging costs are additional
  • Taxes and customs duties are not included in the invoice value
  • All trademarks and products are owned by Kayatri
Cancellation Policy
  • We understand you might need to cancel orders sometimes, but we cannot accept all cancellation requests
  • We cannot accept cancellations for:
    • Custom-made or customized items
    • Special sizes
    • Altered items
    • Orders that have already been shipped from our warehouse or production unit
  • Refunds for orders in India are processed by check or bank transfer
  • For international refunds, wire transfer fees will be deducted from the refund amount
  • Refund processing time varies depending on your bank

For any questions about these terms and conditions, please contact us at support@kayatri.com