Copyright FAQ's

Kayatri, Sikar- India, May 2019

All rights reserved. No part of this website may be copied or shared in any form without written permission from the owner. This applies to all content unless allowed by Indian copyright laws.

Frequently Asked Questions

How do I get wholesale price lists?

Browse our product pages completely. Send us a WhatsApp message with screenshots of products you like. Include product codes, quantity needed, your name, complete address, phone number, and brief business details.

What's the ordering process?

  1. Look through our product pages carefully
  2. Send us WhatsApp screenshots showing items you want
  3. Include product codes, quantities, your contact information, and business type
  4. We'll prepare a cost estimate with product prices and shipping fees
  5. After payment confirmation, we prepare your order within 1-2 days
  6. We provide tracking information when your package ships
  7. Your final invoice will include product codes matching each item
  8. Delivery typically takes 5-7 days depending on location

Shipping Details

  • We deliver only to the address listed on your invoice
  • No shipping on Sundays or holidays
  • Delays may occur due to customs, weather, or other factors
  • Kayatri chooses the shipping company
  • We prefer using FedEx for reliability
  • Actual shipping costs will appear on your final invoice
  • For US deliveries: packages may be left at door if no one is present
  • We aren't responsible for shipping damages or delays
  • Once you receive the product, the delivery is considered complete

What about customs and taxes?

  • Customers must follow their country's laws
  • Kayatri doesn't cover customs duties or taxes
  • You are responsible for paying any import fees
  • We can't advise on specific customs requirements
  • If you don't claim your shipment, we aren't responsible
  • If packages return to us, you'll pay re-shipping costs

Is there a minimum order?

Different product categories have different minimum order requirements. Email us with your product interests, contact information, and business details for specific information.

Do you offer wholesale discounts?

We use a single price list for all wholesale customers. As manufacturers focusing on wholesale, we offer fair pricing without discounts.

What payment methods do you accept?

  • Bank Wire Transfer (most economical option)
  • Western Union Money Transfer (quick transfers)
  • Money Gram (quick transfers)

How often do you update products?

We add new products weekly based on current fashion trends and seasonal demands.

What is your return policy?

  • We do not accept returns or exchanges
  • Report any defects within 3 days of receiving goods
  • Defective items can be returned to our Sikar office